Nazirul Syazwan Bin Ahmad

Suv It Solution Sdn Bhd

• Performed OS reimaging and fresh deployments on notebooks and desktop systems, ensuring standardised configurations and minimal client downtime.
• Diagnosed and resolved basic IT and network issues including LAN/WAN connectivity problems, Wi-Fi faults, and peripheral failures across multiple client sites.
• Delivered hands-on onsite field support, conducting hardware inspections, part replacements, and preventive maintenance visits.
• Replaced hardware components including RAM, SSD, HDD, batteries, and displays to restore full device functionality.

Globaltek IT Solution

• Performed laptop motherboard diagnostics including short-circuit tracing, corrupted BIOS recovery, component-level replacements, SMT rework, and micro-soldering to restore device functionality across a wide range of consumer and commercial brands.
• Assessed motherboard condition and advised clients on repair vs. replacement decisions, helping minimise unnecessary costs and turnaround time.
• Diagnosed and resolved hardware and software issues across PC, laptop, and printer platforms, including hands-on repair of Canon, Epson, and HP inkjet and laserjet models, maintaining high system reliability and uptime.
• Managed full-cycle OS deployment including installation and configuration of Windows, macOS, and Linux, plus secure data migration for new and existing systems.
• Provided efficient technical support to internal staff and external clients, ensuring swift resolution and consistently high client satisfaction.